Company
ADP Mobile
UX Research
HR Tech
Mobile App
Overview
The Problem
My Role
What I Found
What I Did
01 — OVERVIEW
A clear view of the work, the context, and the opportunity.
A clear view of the work, the context, and the opportunity.
This project brought a complex product story into focus through a clearer experience, a more intentional system, and a sharper point of view.
This project brought a complex product story into focus through a clearer experience, a more intentional system, and a sharper point of view.
02 — THE PROBLEM
The experience needed to feel simpler without losing depth.
The experience needed to feel simpler without losing depth.
The challenge was to make a wide range of decisions and details easy to understand at a glance—without flattening the character of the product.
The challenge was to make a wide range of decisions and details easy to understand at a glance—without flattening the character of the product.
03 — MY ROLE
I shaped the product story from structure through to interface.
I shaped the product story from structure through to interface.
My role spanned direction, interaction, interface design, and the system that held each decision together.
My role spanned direction, interaction, interface design, and the system that held each decision together.
04 — WHAT I FOUND
The strongest signals appeared in the gaps between the steps.
The strongest signals appeared in the gaps between the steps.
Looking closely at the full journey revealed where people hesitated, what they remembered, and which details deserved the most attention.
Looking closely at the full journey revealed where people hesitated, what they remembered, and which details deserved the most attention.
05 — WHAT I DID
A more coherent system, made to move with the work.
A more coherent system, made to move with the work.
The final direction turned the project into an experience with a clearer rhythm, stronger hierarchy, and a point of view that remains memorable in use.
The final direction turned the project into an experience with a clearer rhythm, stronger hierarchy, and a point of view that remains memorable in use.