Work | Drew's Portfolio

Case Studies

Behind the Scenes

Here are additional opportunities to dive deep into my process.

The journey to transformational

DisciplineUX Design
FocusUser Engagement
DeliverableHigh Fidelity Prototype

ADP Mobile is an application for employees to access their work-related information. It was designed to make actions simple. How can we keep the experience simple, but make it more impactful?

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ADP Mobile pay breakdown screen on an iPhone

ADP

Connecting dots (and Jackets)

DisciplineExperience Design
DisciplineUX Research
DeliverableConcept Testing Reports

GT Connect is a platform for students, faculty, and alumni to network. For online masters students, Tech's fastest-growing population, the network is an untapped resource. There are constraints to what can change, so how do you design to improve community and connection?

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GT Connect after: groups organized into categories with a card grid

GT Connect before: groups shown as one long list

Let’s make Roooooooooom

DisciplineUX Design
FocusExperience Design
DeliverableAssumption Testing

For the Fly Delta App, the boarding pass is one of the most critical parts of a user's journey on the day of travel. How can we transform this moment of access into something meaningful?

Available by Request

Fly Delta app boarding pass on an iPhone

Delta Air Lines

Project Summaries

Lessons Learned

Case studies are great, but tend to drag. Here are some summaries of my work.

Delta Air Lines

Rapid Design Meets Rigorous Research

My roleDesign and Research

01 · Delta Air Lines · Summer 2026

Delta Air Lines

DisciplineUX Design
DisciplineUX Research

During my internship, I had the opportunity to work on several design projects for the Digital Experience Design team. I designed full experiences for the Fly Delta app as well as data visualization for the web.

Lesson learnedRapid Design Meets Rigorous Research

Experience design can vary wildly from project to project. I loved applying human-centered thinking to each task.

John Deere

Prototyping for Connected Experiences

Georgia Tech

Experience Design with Constraints

My roleDesign and Research

03 · Georgia Tech · Alumni research

Georgia Tech

DisciplineExperience Design
DisciplineUX Research
DeliverableConcept Testing Reports

What started out as a design exploration has expanded into an experience design project. I'm using Claude and Figma to build a host of fictional design tools, aimed at improving group connections on the GT Connect Platform.

Lesson learnedExperience Design with Constraints

Designing within constraints is not a problem, but a springboard to creative thinking.

Classic City Marathon

Designing for Belonging

My roleUX Designer

04 · Web Design • Event Design

Classic City Marathon

DisciplineExperience Design
FocusCommunity Building

Two websites, the Athens Road Runners (ARR) site, and the Classic City Marathon event site. I designed both from 0 to 1 - including copy and photography. Membership rates for ARR increased by 20% and the marathon sold out in the first year.

Lesson learnedDesigning for Belonging

In-person events need digital spaces for users to connect, especially when it's a large group setting. Talk directly to these users to make them feel like they are in the right place.

Help me write the next chapter.

Say hello

Design Values

Discliplined Design

I approach any project with a heart for the mission and the people. My work is guided by these values.

Question assumptions

The brief is a starting point, not a contract. Early website work taught me that what a client asks for and what they actually need are rarely the same thing.

Find the right problem

The most important finding is often the one nobody expected. Research into how people build and leverage networks taught me that surface behavior almost always points to something deeper worth solving.

Listen closely to what’s not working

Friction is data. Across every project — from SaaS interfaces to community programs — the complaints, the workarounds, the things people do instead have always pointed to the real brief.